FAQS

SHIPPING DAYS ARE MONDAY - FRIDAY

EXCLUDING WEEKENDS AND HOLIDAYS

While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

WE CAN NOT CANCEL AN ORDER ONCE ITS PLACED.

There will be a credit card authorization hold for your total order amount. You will be charged for the individual items when they are shipped which may result in multiple charges. Once your item(s) have shipped, you will receive an email notification(s) with tracking information.

PLEASE ALLOW UP TO 2 WEEKS FOR ALL ORDERS TO PROCESS

RETURN POLICY

WE DO NOT ACCEPT RETURNS OR EXCHANGES

IF YOU ARE HAVING TROUBLE LOCATING YOUR ORDER REACH OUT TO OUR CUSTOMER SERVICE TEAM

Sales@deviluniverse.com

PLEASE ALLOW UP TO 24-48 HRS
FOR A RESPONSE